Universal Credit is a means-tested benefit provided by the UK government to help people who are on a low income or out of work. The Universal Credit app allows claimants to manage their Universal Credit account and access their benefit payments from a smartphone or tablet. In this article, we will look at the features of the Universal Credit app, how to download and set it up, and some common questions about using the app.
Features of the Universal Credit app
The Universal Credit app allows claimants to:
- Check their benefit payment amount and when it will be paid
- Report changes to their circumstances, such as starting work or moving house
- View and upload documents needed for their claim
- Contact their work coach and make appointments
- Check the progress of their claim
How to download and set up the Universal Credit app
To use the Universal Credit app, you need to have a Universal Credit account. If you don’t already have an account, you can apply for Universal Credit on the government’s website.
Once you have an account, you can download the Universal Credit app from the App Store or Google Play Store. Once the app is installed, you will need to sign in with your Universal Credit account details.
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Common questions about using the Universal Credit app
Is the Universal Credit app secure?
Yes, the Universal Credit app is designed to be secure. All information entered into the app is encrypted, and the app requires a secure login process to access your account.
Can I use the Universal Credit app to make a claim?
No, you cannot make a new claim for Universal Credit through the app. To make a claim, you will need to go to the government’s website or visit a Jobcentre Plus office.
Can I use the Universal Credit app to report a change in circumstances?
Yes, you can use the app to report a change in circumstances, such as starting work or moving house. You will need to provide any necessary supporting documentation through the app.
Can I access the Universal Credit app on a computer?
No, the Universal Credit app is only available for use on smartphones and tablets. If you do not have a smartphone or tablet, you can still manage your Universal Credit account through the government’s website. In conclusion, the Universal Credit app is a useful tool for managing your benefit payments and staying in touch with your work coach. It is easy to download and set up, and offers a range of features to help you manage your claim.
